Free standard shipping on orders over $100
Enjoy your favorite tea in style with this adorable Panda Design Ceramic Tea Infuser Mug Set. Crafted with meticulous attention to detail from high-quality materials, this "Plant Ash Travel Crackle Cup" features a charming panda motif. The set includes a 310ml capacity main cup designed in a panda shape, a creative panda-themed lid, and an internal strainer for brewing loose leaf tea. The cup boasts an "eagle beak" spout for smooth and neat pouring, and "panda paw" shaped handles that offer a comfortable grip and heat insulation. This ingeniously designed tea set combines delightful aesthetics with practical functionality, making it a perfect companion for tea lovers at home or on the go.
This product does not contain a lithium battery. Being a ceramic item, handle with care to avoid chipping or breakage. Hand wash recommended to preserve the crackle glaze and delicate design. Suitable for hot and cold beverages. The crackle glaze pattern is unique to each piece and is an intentional design feature.
Returns, Refunds and Replacements
Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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